Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you visit our website, submit a contact form, call us, or otherwise interact with our business:

– Name
– Phone number
– Email address
– Mailing or service address
– Details about your project or service request
– Any other information you voluntarily provide

We may also automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, pages visited, and referring URL. This information is gathered through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

– To respond to your inquiries and provide requested services
– To schedule appointments and communicate about your project
– To send you updates, appointment reminders, and follow-up communications via phone, email, or SMS/text message
– To improve our website, services, and customer experience
– To comply with legal obligations

3. SMS/Text Messaging

By submitting a contact form on our website that includes your phone number, you consent to receive phone calls and SMS messages from A.O. Handy Inc. to provide updates on your order and inquiries. Message frequency depends on your activity. You may opt out at any time by texting “STOP.” Message and data rates may apply.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information only in the following limited circumstances:

– With trusted service providers who assist us in operating our website or conducting business, provided they agree to keep your information confidential
– When required by law, regulation, or legal process
– To protect the rights, property, or safety of A.O. Handy Inc., our customers, or others

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies, Google Analytics, and similar tracking technologies to analyze website traffic and improve your browsing experience. You may adjust your browser settings to refuse cookies, though some features of the website may not function properly if you do so.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

A.O. Handy Inc.
2275 S 162nd Street
New Berlin, WI 53151
Phone: (262) 505-1375
Email: contact@aohandyinc.com